Terms and conditions
PRICES AND PAYMENT
Each item is listed with a price including VAT. In the shopping cart, you can see the total price including all fees, VAT, shipping and payment. Payment terms are indicated in the shopping cart depending on the selected payment method.
Shipping conditions are specified in the shopping cart depending on the selected shipping method.
RIGHT OF WITHDRAWAL
Your right of withdrawal (the withdrawal period) is valid for 14 days. Your message to us must clearly state that you regret it. The cooling-off period begins on the day you received the item or a substantial part of it. If the agreement concerns a custom-made item – or an item that has been given a clear personal touch, the cooling-off period begins on the day we provide information.
You do not have the right of withdrawal if:
The service started during the cooling-off period with your consent, the price is dependent on the fluctuations of the financial market, for example a share, the goods due to their nature cannot be returned, the seal has been broken on sound or image recordings or computer programs. Sealing also refers to technical sealing.
When you have exercised your right of withdrawal:
You are obliged to keep the item in the same good condition as when you received it. You may not use it, but of course carefully examine it. If the product is damaged or lost due to your carelessness, you lose the right of cancellation.
WARRANTIES AND SERVICE
Fill in text about which guarantees and which service you provide the customer.
“When you place your order with us, you provide your personal/. In connection with your registration and order, you agree that we store and use your data in our operations to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information that we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed. In this case, contact us by email.”
The delivery time is specified in the shopping cart under the respective shipping method. If an item has a different delivery time, it is indicated next to the respective item. Unclaimed packages
If you have chosen cash on delivery as the shipping method, your goods will remain in the post office for four weeks. Unclaimed goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, currently 150:-
Returns are at your own expense, except if the item is defective or if we have packed it incorrectly. Returns must be sent as a letter or package, not cash on delivery. In the case of exchanges, we pay the new shipping from us to you.
When you have exercised your right of withdrawal, you must send or return it to us.
We shall, if you have exercised your right of cancellation, refund what you have paid for the goods as soon as possible or at the latest within 30 days from the day we received the goods. You must pay the return costs yourself when you send the item back. We always pay the return cost for sending back so-called replacement goods.
See also the Swedish Consumer Agency and the Distance Contracts Act, as well as the EU’s common dispute resolution page http://ec.europa.eu/odr.